The Tuk Tuk Club (ETK CO LTD) sets out what
information we collect, how we collect it, and what we do with it.
INFORMATION ABOUT YOU
This refers to a combination of
information such as your name, contact details, travel preferences and special
needs/disabilities/dietary requirements that you supply us or is supplied to
us, including any information about other persons on your booking (“your
information”). Your information is collected when you request information from
us, contact us (and vice versa) or make a booking. You are responsible for
ensuring that other members of your party are aware of the content of our
We will update your information
whenever we can to keep it current, accurate and complete.
Our Use of Your Information
For the purpose of providing
you with our services we may disclose and process your information to relevant
parties to allow us to deliver your adventure effectively.
Examples of those who we may share
your information with (name, nationality, date of birth, dietary preferences
Our insurance provider
(2) Information (such as health or
religion) may be considered “sensitive personal data” under some countries Data
Protection Acts. We collect it to cater to your needs or act in your interest,
and we are only prepared to accept sensitive personal data on the condition
that we have your positive consent. By booking with us you also agree for your
insurers, their agents and medical staff to exchange relevant information and
sensitive personal data with us in circumstances where we/they need to act on
your behalf or in the interest of passengers or in an emergency.
If you do not agree to Our Use
of Your Information above, we cannot engage/do business with you or accept your
How long we store your information
We will store your contact
details for up to 3 years for the purposes of allowing us to contact you with
information about future adventures offered by The Tuk Tuk Club that may appeal
We will only store details
around any health declarations you have made to us for a maximum of 12 months
post your travel with us.
How to request a change to your details
/ request a deletion of your details from our records
Should you wish to make any
changes to the information we hold about you, request us to delete information,
to request us to disclose information we hold about you or to inquire about our
We will respond to your request
within 5 working days
We may from time to time
contact you with information on offers of goods and services, brochures, new
products, forthcoming events or competitions from our company. Our website will
assume you to agree to e-communications when you make a booking. We will tailor
the information we send you unless you tell us not to. This will enable us to
send you more personalised and relevant communications. You will be given the
opportunity on every communication to opt-out of this personalisation.
USE OF TOOLS / “Cookies” and
Links to Other Websites
If our contact and dealing with
you is via our website, we may use ‘cookies’. To find out more about the types
your preference and more, please refer to the information provided on our
Our website(s) may contain
links to third party websites or micro-sites not controlled or owned by us. For
example, reference sites or ancillary products and services sites. It is your
responsibility to check the status of these sites before using them. Please read
their applicable terms and conditions, etc. carefully.
To ensure that we carry out
your instructions accurately, improve our service and for security and fraud,
we may review, monitor and/or record: (1) telephone calls; (2) activities using
CCTV in and around our premises; (3) transactions and activities at all points
of contact; and (4) web traffic, activities, etc. and social media. All
recordings and derivative materials are and shall remain our sole property.
to this Policy
Any changes to this Policy will
be either posted on our website and/or made available on request.